Card stranges 02-19-2003 Using A...

Card stranges

02-19-2003

Using Alerting to Boost Customer Loyalty And Drive Profitability

ISSN: 08940797
Publication Date: 02-19-2003
Page: 1
Type: Periodical
Language: English

By Robert Pavich

Customer service quality has always been a top priority for financial institutions because satisfied customers drive profitability. through the past five years, many banks have invested substantial capital in Internet and wireless initiatives to essay to improve customer service. In fact, in the mid- to late- 90 there were double-digit increases in technology stores most of which were devot to

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